줄리 주오
Former VP of design at Facebook; author of The Making of a Manager
963 records in all
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50 basic records of 333
Principles are our summary of their public statements.
Avoid focusing solely on product visuals or features; instead, describe how a user's daily life and feelings change after using the product.
Supporting quotes
When teams are operating at their best, there is a shared sense of ownership, ideas come from many different sources, and the end result reflects the strength of the team2 more supporting quotes are in the member records.
Data teams should spend most of their time finding new insights that drive the business rather than just answering queries or creating reports.
3 more supporting quotes are in the member records.
Over-reliance on logic and 'fixing' can be a subconscious defense mechanism used to avoid uncomfortable or painful emotions.
Supporting quotes
In a million different ways, the world conspires to tell us that we don't need to cry. Or, in its harsher moments: we shouldn't cry.2 more supporting quotes are in the member records.
Recognize the specific music, scents, or visuals that act as a direct path to your subconscious and use them to reconnect with your body and feelings.
3 more supporting quotes are in the member records.
While AI can master logic and efficiency, the ability to feel and process complex emotions is a uniquely human competitive advantage that should be nurtured.
3 more supporting quotes are in the member records.
Avoid assuming that competence in one domain automatically translates to trust in another unrelated area.
Supporting quotes
Trust is the lubricant against the friction of human collaboration.2 more supporting quotes are in the member records.
Before focusing on skills or context, ensure that all parties are explicitly aligned on their goals and motivations to prevent future friction.
3 more supporting quotes are in the member records.
Avoid narrow departmental goals that lead to 'us vs. them' mentalities by connecting individual tasks back to the company's overall success.
3 more supporting quotes are in the member records.
Effective leaders use frustration with the status quo as fuel but must temper it with a belief that their skills can actually enact a better future.
Supporting quotes
The harder the task, the bigger the leadership opportunity. The heavier the team, the greater the hero who pulls it along.2 more supporting quotes are in the member records.
Use data to understand drivers and measure goals, but rely on common sense and leaps of faith for product decisions and culture.
2 more supporting quotes are in the member records.
Balance the creative heart of a mission with the rigor of data to make better, ego-free decisions.
3 more supporting quotes are in the member records.
Recognize that the majority of a brand's identity comes from the product experience itself rather than just visual assets.
3 more supporting quotes are in the member records.
Shipping many random changes is noise; focus on understanding why users get stuck to gain high-signal insights.
3 more supporting quotes are in the member records.
Growth is a product-level discipline that requires dedicated engineering and design resources, not just marketing tactics.
3 more supporting quotes are in the member records.
Excellent teams avoid chasing tactics or staying busy for the sake of it; they focus on where value is leaking.
3 more supporting quotes are in the member records.
Instead of sacrificing time or cost, a leader should adjust the scope to maintain high quality and meet deadlines.
3 more supporting quotes are in the member records.
One should seek out small actions that cause a twinge of discomfort to avoid falling into a state of dullness.
3 more supporting quotes are in the member records.
Top performers act independently but ensure their actions always further the team's interests rather than their own personal convenience.
Supporting quotes
Whatever well-meaning system of levels or titles a workplace may come up with, it simply cannot encapsulate all the nuances of good judgement that come from skill and domain knowledge2 more supporting quotes are in the member records.
Recognize that every observation is just a small slice of the truth, and arguing without context wastes energy.
3 more supporting quotes are in the member records.
Frequent digital check-ins are more scalable than in-person ones, allowing a leader to show care to dozens of people daily.
Supporting quotes
Video meetings seem to sap more energy than in-person meetings and require more effort to stay focused, especially if your primary job is to listen.2 more supporting quotes are in the member records.
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