Respect the Consumer's Intelligence
CustomersThe customer should be treated as an intelligent individual, avoiding loud or patronizing tones in marketing communications.

데이비드 오길비
Founder of Ogilvy and Mather, author of Confessions of an Advertising Man
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Principles are our summary of their public statements.
The customer should be treated as an intelligent individual, avoiding loud or patronizing tones in marketing communications.
Consumers are intelligent and want detailed information rather than vapid adjectives or empty slogans.
Supporting quotes
At 60 miles an hour the loudest noise in this Rolls-Royce comes from the electric clock.When I write an advertisement, I don't want you to tell me that you find it "creative". I want you to find it so interesting that you buy the product.The consumer is not a moron, she is your wife.Ogilvy emphasizes using scientific research and data to guide creative decisions rather than relying solely on supplier-centric intuition.
He believes in creating and enforcing specific rules for content, such as headline length or punctuation, based on proven effectiveness.
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