Adapt to supply shifts
StrategyWhen the barriers to entry for supply are removed, previous profit margins may be competed away, requiring a shift in strategy.

빌 걸리
General partner at Benchmark; early investor in Uber; blog Above the Crowd
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When the barriers to entry for supply are removed, previous profit margins may be competed away, requiring a shift in strategy.
Investors should prioritize ethical behavior and fiduciary duty over being 'founder friendly' when a leader's conduct becomes toxic.
Managing inventory and payables to ensure the business generates cash even without accounting profits provides a massive cushion during price wars.
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Regulatory compliance costs are not just financial; they divert critical engineering resources away from product development and innovation.
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Effective regulation should focus on risky behaviors like leverage and derivatives rather than broadly taxing all investment entities.
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Business owners should look past vanity metrics like impressions and focus on click-throughs, actual sales, and profit margins per customer.
3 more supporting quotes are in the member records.
Investors and founders must abide by the voting rights and control structures established at the time of the initial agreement.
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Being remarkably transparent about maintaining control allows management to make controversial long-term decisions without valid external interference.
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Memos can become crutches that allow investors to fill in blanks with their own biases and egos rather than truly listening to the entrepreneur.
Investing should not be viewed as a passive forecast of odds or owning an asset, but as a deep commitment to help founders change those odds.
Critical emotional decisions in a company should happen in person rather than over Zoom or phone to signal true support and commitment.
A partner's primary job is to be available for the next iconic founder; if they are too busy for new meetings, they are no longer effective.
The more complex a system is, the less likely it is that anyone can be 100% certain; those who preach with absolute conviction are often the most misguided.
3 more supporting quotes are in the member records.
Venture capitalists should not provide value-added services that replace core founder functions like marketing or PR, as these are essential responsibilities of the leadership team.
Handling a partner's departure with generosity and discretion preserves the firm's reputation and long-term relationships with investors.
To establish a premier position, a firm must be willing to take aggressive bets with massive upside, even if they seem risky to others.
Venture capital should back founders with massive, missionary-focused dreams rather than seeking risk-mitigated bets. A portfolio approach allows for taking maximum risk on visionary ideas that could be decades ahead of their time.
The most transformative investments often require combining deep consumer brand knowledge with cutting-edge, disruptive technology. Success comes from finding killer executives who can manage this intersection.
Investors can offer founders a secondary transaction or equity-backed loans to take some money off the table, reducing the pressure to sell the company too early for a life-changing but suboptimal amount.
Removing hierarchical tiers and equalizing economics prevents internal competition for credit and career advancement, focusing everyone on the company's success.
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